Fotosolution

FAQ

Please take a look on FAQ if it could help you

Photo Services
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What services do you offer?

We offer real estate images editing service and focus on HDR editing, day to evening conversion, visual stagging.

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Is my images processed automatically?

No, Your images are processed manually by hand with Photoshop skilled staffs.

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When can I receive my images?

About 24 hours, our default delivery time is 24 hours, that mean you will received your edited photos after 24 hours after confirm your order.

Uploading and Receiving Images
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How do I send/upload files to fotosolution?

We offer upload your file to Dropbox, Google, Wetranfer… or request private FTP account

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Do you send an alert when my images is ready?

Of course, You will recived an e-mail which let you know that your images is ready to download. You can also check your order status by logging in to your account too.

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Which file’s types do you support?

We support most of image file’s types like : PNG, JPG, PSD, TIF…. Also, you can use archive file (ZIP, RAR, 7z…) to upload your files.

Pricing & Payment
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How do I get a discount?

We offer volume discount on the order with over 500 images per month. You can get custom quotation by contact us

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Do you offer trial for your services?

Absolutely, you can get free test  for every services. Let try and get your experience on our system and services now.

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Which payment methods can i use?

We accept most major credit cards, and paypal and wire transfer.

About Fotosolution.com
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Where is Fotosolution located?

We are graphic outsourcing company and we currently operate in Hanoi, Vietnam.

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How long have you been?

Start in 2010, we have more than 4 years experience in Photo editing and graphic services.

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Is my data sercure?

Yes, your photos and derivative edited images will NOT be published or accessible to any third party without your permission.

Find out helpful tip from our blog

See our latest tips & tricks for productivity photography, images optimization…

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